Policies > Broadband > Section 5

Increasing Access Through Telehealth

What largely started out as a way to better serve rural communities, telehealth has developed into an essential lifeline for many during the pandemic.

The rapid growth in use of telehealth (38 times higher than pre-pandemic use) is breaking down barriers and increasing access to care for many, including those impacted by transportation, work, and childcare constraints. Practitioners have seen more people taking advantage of their healthcare benefits, leading to better health outcomes such as early disease diagnosis, fewer missed appointments, and more consistent adherence to treatments. Concerns remain about how to ensure fairness in costs, access, and quality of services so that these improved outcomes can be felt equitably across the country.

Case Studies

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